Quality Manager

Location: Jersey

Salary: £65,805.60 - £73,304.59 per annum

Contract: Full time, Permanent

By joining the organisation, you'll be proud of what you can achieve – both for yourself and the people of Jersey. You'll enjoy a broader scope that allows you to express yourself, in a smaller setting that means you see the positive results of your impact every day. You'll have a diversity of opportunities that stretch and challenge you, with all the personal and professional support you need. Most of all, in their open, welcoming environment, your voice matters, enabling you to build a rewarding career.

The Role

Forensic Services support the organisation in tackling crime. You can help in maintaining public safety on the Island. This is because as a Quality Manager, you'll make sure forensic service activities carried out by them have quality embedded in their practices and procedures.

Whether you're a Quality Manager at the moment or maybe an experienced Lead Auditor, this is your chance to move into the fascinating arena of public safety and forensic investigation. As the Quality Manager you will progressively design, build, maintain and continuously improve a Quality Management System (QMS).

Working to the Head of Forensic Services. You'll give expert advice and provide leadership on all quality matters. Once developed you will manage the QMS and inspire the small team of forensic technical staff to shape and deliver the QMS.

Clearly, your communication, organisation and strategy skills are going to be key. You must have proven experience in Quality Management, and have designed or at least contributed to building a QMS and developed a knowledge of relevant international Standards (ISO 17025/17020)

You'll bring them your ability to understand and interpret Standards in order to determine the most appropriate implementation methodology, and a good knowledge of recognised Quality Management tools and techniques.

Responsible for leading and embedding a culture of continuous improvement and embedding quality management across the Forensic Investigations Unit (Crime Scene Investigators & Digital Forensic Unit) and wider operational departments, together with key stakeholders as required.

The Quality Manager, will lead on coordinating the implementation, streamlining and maintenance of quality standards to improve the integrity of Forensic Science Activities (FSAs) delivered across the organisation and Criminal Justice System (CJS) partners ensuring maintenance of forensic service provision for the organisation and confidence in forensic science within the CJS

Key Responsibilities

Lead in the shaping, development, implementation and ownership of an effective Quality Management System (QMS) and Training Framework across the Forensic Investigations Unit to work towards, obtain and maintain required accreditations/compliance across multiple Forensic Science Activities.
Act as a single strategic professional senior point of contact to internal and external stakeholders to support, guide and make recommendations on all aspects of Regulatory
Code compliance and associated ISO (International Organisation for Standardization) accreditation, and Forensic Quality Team service delivery.
Advise the Head of Forensic Investigations Unit/Senior Accountable Individual (SAI) on all quality matters to support compliance and lead on continuous improvement activities.
Manage and undertake peer review, audits, validation, competency and inter laboratory testing to support continuous improvement.
Monitor the latest developments with regards to quality standards and forensic training. Propose and implement new procedures, systems, processes and initiatives to enable SoJP to meet and benefit from any new Regulatory Code and/or accreditation requirements or innovations; liaising with strategic partners to ensure the benefits of accreditation are realised.
Produce and present reports for the senior leadership team relating to the quality management within the Forensic investigations unit.
Any other reasonable task as requested by the manager of the Forensic Investigations unit.

Skills and Qualifications

Qualification in crime scene technology or quality management, or similar to level 5 or equivalent
Relevant management qualification (e.g. CMI level 5) or equivalent experience.
Working knowledge with of a Quality Management System (QMS).
Working knowledge and understanding of the Application of ISO quality standards.
Analytical skills to allow the interpretation of results.
Change control and validation skills.
Skilled in auditing and nonconformity reporting.
Skilled in quality and risk management.
Awareness of Forensic Processes.
Use of quality management software applications.
Implementation of Quality Systems.
Experience in the management of ISO standards and compliance with regulations and working within an ISO accredited environment.
Previous experience of implementing continuous improvement and working with and maintaining of ISO quality standards.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please proceed through the following link to be redirected to their website to complete your application.

https://careers.gov.je/job/St-Helier-Quality-Manager-JE/984010655/

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